Just wrapped a discovery call with a mid-market prospect
Emma's call went well—the prospect raised questions about implementation timelines, integration with their existing stack, and pricing models for distributed teams. Now she needs to send a thoughtful follow-up by end of day.
She opens a template. Deletes half of it. Tries to remember exactly how the prospect phrased their integration concerns. Checks her scattered notes. Pulls up the system to confirm company size. Toggles back to email. Rewrites the intro three times.
It's 5:35 PM and she's still not done.
The email finally goes out at 6:02 PM—serviceable but rushed, missing two key points from the call.
