Real-Time Sales Coaching | AI Coach During Every Call - Vivun

Real-Time Sales Coaching

Get Expert Coaching During Calls, Not Days Later

Stop waiting for post-call reviews to find out what went wrong. Ava delivers real-time sales coaching that guides reps during live conversations—suggesting better questions, surfacing key insights, and helping them change outcomes while it's still happening, not after the deal is lost.

During Live Calls

Coaching happens in the moment, not in next week's 1:1

Context-Aware Guidance

Suggestions based on what's actually being discussed

Immediate Improvement

Reps apply coaching instantly, reinforcing learning

Traditional Sales Coaching Arrives Too Late

Managers review call recordings days later and say "you should have asked about budget" or "you missed the buying signal." But the call is over. The opportunity to pivot is gone. By the time coaching happens, reps have already repeated the same mistakes in five more conversations.

Coaching Happens After the Moment Passes

Post-call reviews tell reps what they should have done differently—but they can't go back and change the outcome. The deal is already stalled, the objection is already unaddressed, and the buying signal is already missed.

Managers Can't Be on Every Call

Sales managers have 8-12 reps to coach but can only join a handful of calls per week. Most reps navigate critical conversations alone, without real-time guidance when they need it most.

Bad Habits Get Reinforced Through Repetition

Without in-the-moment coaching, reps repeat the same mistakes across dozens of calls before anyone catches it. By the time feedback arrives, poor techniques have become ingrained habits that are harder to break.

The Coaching Timing Gap

Reps who receive real-time coaching during calls improve 3x faster than those who only get post-call feedback, yet 89% of coaching still happens days after conversations end. Ava provides real-time sales coaching that guides reps during live calls—changing outcomes while they're still happening.

How Ava Delivers Real-Time Sales Coaching

Ava doesn't wait for calls to end—she sits in every conversation, listening for coaching moments and providing intelligent guidance exactly when reps need it. It's like having an expert sales coach whispering in your ear, helping you navigate every critical moment as it unfolds.

In-the-Moment Coaching During Live Conversations

As your call unfolds, Ava identifies coaching opportunities and provides real-time guidance—suggesting better discovery questions when the conversation goes shallow, surfacing competitive positioning when objections arise, and prompting for next steps when buying signals appear.

This in-the-moment coaching allows reps to adjust their approach during the conversation, changing outcomes while there's still time to influence the deal.

[Live Coaching Visual]
[Context-Aware Visual]

Context-Aware Suggestions Based on Conversation Flow

Ava doesn't provide generic advice—she understands the specific situation. If a prospect mentions budget concerns, she suggests value-based responses. If they bring up a competitor, she surfaces differentiation talking points. If they ask about implementation, she prompts for timeline and success criteria questions.

This contextual coaching ensures guidance is always relevant to what's actually happening in the conversation.

Powered by Sales Reasoning Model That Thinks Like a Top Seller

Ava's coaching isn't based on scripts—it's driven by a Sales Reasoning Model trained on how the best B2B sellers navigate complex conversations. She recognizes patterns, understands deal dynamics, and provides strategic guidance that reflects expert-level selling intuition.

This means every rep gets coached at the level of your best performer, automatically and consistently.

[Sales Reasoning Visual]
[Instant Reinforcement Visual]

Immediate Application Reinforces Learning

When reps apply coaching during the actual conversation, learning sticks. They see immediately how better questions uncover pain, how stronger positioning handles objections, and how clearer next steps drive commitment. This real-time reinforcement accelerates skill development far faster than delayed feedback.

Reps don't just hear what they should have done—they experience what works, right in the moment.

Critical Coaching Moments Ava Recognizes

Ava identifies key moments during sales calls where coaching can change outcomes—providing specific, actionable guidance exactly when reps need it most.

Shallow Discovery

When conversation stays surface-level without uncovering real pain points or business impact.

Ava Detects: Rep asks "What are your current challenges?" but doesn't follow up on vague responses.
Coaching: "Dig deeper—ask about the business impact of that challenge. What happens if it doesn't get solved?"

Buying Signal Appears

When prospect language shifts toward implementation, timeline, or decision-making process.

Ava Detects: Prospect asks "How long does implementation typically take?"
Coaching: "Buying signal detected. Ask about their desired start date and decision timeline to qualify urgency."

Competitive Objection Surfaces

When prospects compare you to competitors or express preference for alternatives.

Ava Detects: "We're also looking at [Competitor]."
Coaching: "Ask what they like about [Competitor] before positioning. [Here's your differentiation angle based on their industry]."

Price Objection Raised

When prospects push back on pricing or indicate budget concerns.

Ava Detects: "That's more expensive than we expected."
Coaching: "Don't discount yet—ask what they were expecting and reframe around ROI. [Reference similar customer outcomes]."

Missing Stakeholder Coverage

When critical decision-makers or influencers aren't engaged in the conversation.

Ava Detects: Economic buyer mentioned but never engaged directly.
Coaching: "You haven't spoken to [CFO Name] yet. Ask your champion to arrange an introduction before next stage."

Rep Talks Too Much

When reps dominate conversation instead of letting prospects share information.

Ava Detects: Rep has been talking for 3+ minutes without asking a question.
Coaching: "You're doing too much telling. Ask a question and listen—let the prospect talk about their situation."

No Next Steps Defined

When calls end without clear commitments or action items from either party.

Ava Detects: Call approaching end without scheduling next meeting or defining action items.
Coaching: "Get commitment before you hang up. Propose specific next steps and schedule follow-up now."

Technical Question Stumps Rep

When prospects ask questions the rep can't answer confidently.

Ava Detects: Rep hesitates or gives uncertain response to technical question.
Coaching: "Here's the answer: [Technical details]. If you need more depth, offer to bring in SE for next call."

Deal Momentum Stalling

When conversation reveals delays, indecision, or lack of urgency.

Ava Detects: "We need to think about it" or "Let's circle back next quarter."
Coaching: "Understand what's driving the delay. Ask what would need to change for them to move forward sooner."

The Impact of Real-Time Coaching

When reps receive coaching during conversations instead of days later, performance improvement accelerates dramatically—and deal outcomes change immediately.

3x

Faster Skill Development

Reps improve 3x faster with real-time coaching vs. delayed feedback

35%

More Discovery Depth

Conversations uncover 35% more pain points with live coaching prompts

50%

Better Objection Handling

Objections handled successfully 50% more often with real-time guidance

2.5x

Faster Ramp Time

New reps reach productivity 2.5x faster with continuous live coaching

40%

More Deal Momentum

Deals progress 40% faster when reps secure next steps with coaching

100%

Coaching Coverage

Every rep gets coached on every call, not just the ones managers join

Coach Every Rep During Every Call

Stop letting coaching opportunities pass by. Give every rep real-time guidance during live conversations—helping them ask better questions, handle objections confidently, and change outcomes while it's still happening, not after deals are lost.

Powered by Vivun's Sales Reasoning Model

Live coaching | Context-aware guidance | Immediate impact