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While your reps focus on closing the deal, Vivun’s AI Sales Agent, Ava, captures every promise, priority, and nuance along the way. By the time Customer Success steps in, there’s no ramp-up or re-discovery. You get a living, breathing record of the deal, continuously updated and ready to drive onboarding, adoption, and expansion from day one.
66% of CSMs say they spend a significant portion of their day on repetitive admin tasks– updating records, gathering information, writing recap emails – instead of strategizing with customers. Vivun’s AI Sales Agent changes that. It acts as an AI-powered CSM assistant that tirelessly handles the grunt work: capturing call insights, populating handoff documents, logging product feedback, and more. There are no prompts to write or bots to train – your AI Sales Agent comes “out-of-the-box” with the expertise to gather and organize deal knowledge proactively.
By proactively creating the deal-specific assets that smooth transitions and continue momentum, Vivun gives CSMs hours back in their week to spend on what really moves the needle: guiding customers to success and spotting growth opportunities. The result? A team that can manage more accounts at a higher standard without burnout, and a leadership ability to scale CS efficiently.
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Vivun's AI Sales Agent sets post-sales teams up for success with zero re-discovery, by automatically generating a rich Sales Handoff document for every closed-won deal. It’s like getting a “cheat sheet” for each account, except it’s 100% accurate and updated in real-time throughout the sales cycle.
Customer retention and expansion depend on smooth transitions and ongoing engagement, yet too often service teams are left scrambling for information when a deal closes. Vivun’s AI Sales Agent ends the scramble by delivering complete, real-time deal context to Customer Success. No last-minute email dumps or frantic Slack messages – just a clean, comprehensive handoff from sales to success, automatically compiled and always up-to-dateYour CSMs step in on Day 1 with full visibility into what was promised, who the stakeholders are, and what risks or expectations need managing.
No surprises, no awkward gaps – just a seamless journey from deal to delivery
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Vivun’s AI Sales Agent handles the strategic work that slows reps down, so they can focus on selling. Accelerators are deal-specific assets built from real-time data—always relevant, always ready, and delivered before your team asks.
It's everything your team needs to move forward the deal forward, automatically.
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Narratives that get buyers aligned and deals across the line.
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Stakeholder roles, influence, sentiment, objections, & relationships.
Goals, pain points, and desired outcomes mapped to your products.
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Vital deal context, expectations, risks, timelines, use cases, and responsibilities.
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Product gaps and requests accompanied with workarounds and timing.
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Your sales methodology. Followed automatically. Backed by deal truth.
Vivun’s AI Sales Agent ensures faster onboarding by automatically generating a complete, up-to-date handoff that captures every goal, timeline, and commitment from the sales cycle. CSMs ramp instantly—whether they joined the deal late or not at all—and step in with the full context they need to deliver value. With consistent, structured handoffs and AI handling the heavy lifting behind the scenes, your team improves retention and expansion without adding headcount—giving every customer a smooth, high-quality experience from day one.
A new bar for excellence in every deal.
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Excel at the human side of selling while your AI Sales agent executes the strategic heavy-lifting.
Turn your carefully crafted playbook into flawless execution without chasing reps.
Eliminate reliance on overworked SEs with AI-generated technical assets. Liberate your experts for truly strategic deals.
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