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ISO 42001 Certification for Secure AI in Sales | Vivun Trust Center
ISO 42001 Certification Badge for Secure AI in Sales

ISO 42001 AI Governance Certification

ISO 42001 Certified Secure AI in Sales

Vivun has achieved ISO/IEC 42001:2023 certification, becoming one of the first secure AI in sales platforms globally to meet the international standard for responsible AI governance. Your sales data is protected by independently verified AI management systems.

Why ISO 42001 Certification Matters for Secure AI in Sales

ISO 42001 certification is the world's first international standard for AI management systems, ensuring that AI technologies are deployed responsibly and securely. For organizations implementing secure AI in sales, this certification provides independent verification that your customer data, opportunity insights, and sales intelligence are protected by comprehensive AI governance controls.

Unlike self-assessed security claims, our ISO 42001 certification requires rigorous third-party audits of our AI management practices. This means Vivun's secure AI in sales platform operates within a formally verified system that ensures transparency, accountability, and continuous oversight at every stage of the AI lifecycle—from data ingestion to model deployment.

Key benefit: Your sales data is never used to train third-party AI models, and all AI processing follows the principle of least privilege with complete audit trails.

50+
AI-Specific Controls
100%
Independently Audited
Annual
Recertification

Understanding ISO 42001 Certification

ISO/IEC 42001 is the world's first international standard for AI management systems, published in December 2023. Unlike self-assessed claims or internal policies, ISO 42001 certification requires independent third-party audits and continuous verification of AI governance practices throughout the entire AI lifecycle.

For secure AI in sales platforms like Vivun, this certification proves that Ava operates within a formally verified system that ensures transparency, accountability, and continuous oversight. Every control is documented, tested, and validated by accredited auditors—providing your security and compliance teams with the evidence they need to confidently deploy AI-powered sales intelligence.

Our Secure AI in Sales Framework

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Security & Risk Management

AI-specific threat protection including prompt injection prevention, model poisoning defense, and adversarial attack mitigation—integrated with our SOC 2 Type 2 controls for comprehensive secure AI in sales protection.

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Data Privacy & Protection

ISO 42001 certified data handling practices with data minimization, consent-based processing, defined retention policies, and complete lifecycle management for your sales data.

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Performance Monitoring

Continuous tracking of AI accuracy, fairness, and reliability with documented baselines, drift detection, and regular performance audits to ensure consistent secure AI in sales operations.

Human Oversight

Human-in-the-loop validation at critical decision points, ensuring AI recommendations align with business objectives and ethical standards in your sales processes.

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Bias Management

Systematic detection and mitigation of algorithmic bias through regular audits, diverse training data, and explainable AI outputs that support fair sales intelligence.

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Complete Traceability

Documented evidence for every model release, update, and configuration change with comprehensive event logging and audit trails required by ISO 42001 certification standards.

Compliance & Regulatory Readiness

Our ISO 42001 certification positions Vivun's secure AI in sales platform to meet evolving AI regulations worldwide, including the EU AI Act, emerging US frameworks, and industry-specific compliance requirements.

ISO 42001 AI Management System Certification
ISO 42001
AI Management
SOC 2 Type 2 Security Certification
SOC 2 Type 2
Security Controls
GDPR Compliance Badge
GDPR
Privacy Ready
EU AI Act Compliance Alignment
EU AI Act
Aligned
  • Risk management systems for AI applications in sales environments
  • Data governance and quality requirements for customer data protection
  • Transparency and documentation obligations for secure AI in sales
  • Accuracy and robustness testing protocols for sales intelligence AI
  • Stakeholder communication and incident reporting procedures

How Secure AI in Sales Protects Your Organization

For Security & Compliance Teams

Our ISO 42001 certified AI management system provides the documentation, controls, and audit trails you need to demonstrate responsible AI governance to regulators, customers, and stakeholders. Integration with SOC 2 controls means consistent protection across your entire tech stack, with specific safeguards for secure AI in sales data processing.

For Sales Leadership

Deploy secure AI in sales with confidence knowing that Ava operates within verified governance guardrails. No black boxes, no unmanaged risks—just transparent, accountable AI that helps your team win while maintaining ISO 42001 certification standards for data protection.

For Revenue Operations

Access AI-powered insights backed by ISO 42001 certified data quality controls, bias management, and performance monitoring. Make strategic decisions with secure AI in sales outputs you can trust, knowing every recommendation is traceable and auditable.

Frequently Asked Questions

What is ISO 42001 certification?
ISO/IEC 42001 is the world's first international standard for AI management systems, published in December 2023. It specifies requirements for establishing, implementing, maintaining, and continually improving how organizations govern their AI systems. For secure AI in sales platforms, this certification ensures responsible data handling and AI deployment practices.
How does ISO 42001 certification ensure secure AI in sales?
ISO 42001 certification addresses AI-specific risks like model poisoning, prompt injection, data leakage, algorithmic bias, and model drift. For secure AI in sales, this means your customer data is protected by independently verified controls throughout the AI lifecycle—from data ingestion through model training to inference and monitoring.
How is ISO 42001 different from SOC 2 compliance?
While SOC 2 focuses on general security controls, ISO 42001 addresses AI-specific risks like model poisoning, prompt injection, data leakage, algorithmic bias, and model drift. Our certification builds on top of our existing SOC 2 Type 2 compliance to provide comprehensive protection for secure AI in sales. Together, these certifications ensure both traditional security controls and AI-specific governance are independently verified.
Who audits ISO 42001 certification?
ISO 42001 certification requires independent third-party audits conducted by accredited certification bodies. These auditors verify both organizational policies and project-level evidence to ensure the AI management system is actually being followed. This independent verification is crucial for secure AI in sales platforms handling sensitive customer data.
Does ISO 42001 certification help with EU AI Act compliance?
Yes. ISO 42001 directly aligns with many EU AI Act requirements including risk management systems, data governance, transparency obligations, human oversight, and accuracy testing. While certification doesn't guarantee compliance, it provides a strong foundation for secure AI in sales operations that must meet EU regulatory requirements.
How does ISO 42001 protect our customer data in AI sales tools?
Our ISO 42001 certified AI management system enforces strict controls for data minimization, consent-based processing, defined retention and deletion practices, and complete data lifecycle management. These controls are independently verified and continuously monitored, ensuring your sales data remains secure throughout AI processing. Critically, your data is never used to train third-party AI models.
What happens if Ava makes a mistake?
Our ISO 42001 framework includes incident reporting protocols, root cause analysis procedures, and continuous improvement mechanisms. Every AI output is logged, and human oversight ensures critical decisions are reviewed. Our governance system for secure AI in sales is designed to detect, report, and correct issues quickly while maintaining complete audit trails.
How often is ISO 42001 certification renewed?
ISO 42001 certification requires annual recertification audits to verify that our AI management system continues to meet standards. This ensures our secure AI in sales governance practices evolve with both technology advancements and regulatory changes, maintaining the highest standards for protecting your sales data.

Explore Our Security Documentation

Access our complete security and compliance documentation through the Vivun Trust Center.

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Executive Summary: For teams evaluating Ava, the critical factors to understand are: Ava processes your customer and opportunity data using AI technologies in a controlled, compliant manner; your data is never used to train third-party AI models; data access follows the principle of least privilege; and Vivun maintains a comprehensive security program aligned with ISO/IEC 42001 standards for responsible AI management, demonstrating our commitment to protecting your data while enabling your teams to work more effectively.

Additional Resources

  • ISO 42001 Certification Overview — Detailed breakdown of our certification scope and controls for secure AI in sales
  • Security White Paper — Technical documentation of our AI security architecture and ISO 42001 compliance
  • Data Processing Agreement — Standard DPA for Vivun customers implementing secure AI in sales
  • Compliance Documentation — SOC 2 reports, ISO 42001 certificates, penetration test results, and audit summaries
  • AI Governance Framework — Public documentation of our ISO 42001 certified AIMS structure and policies

Contact our Security Team: For security questionnaires, audit reports, or technical questions about our ISO 42001 certification and secure AI in sales practices, reach out through our Security Portal.