Ava's ability to quickly learn and adapt messaging to the request was amazing. Connecting to Gong was quick and easy and the support the team provided was top notch.
Vivun is always willing to listen to improvements or feature requests. Every time I would pull up an answer in Ava one of our subject matter experts would announce that the answer was better than what they were going to respond with.
Vivun consistently blows me away with not only the way they think, but the speed at which they deliver features and requests. Vivun has changed the way we operate and think as an org.
When it comes to Ava, ignore everything you think you know about AI or Agents in general.
Vivun has literally changed the way an AI can and should operate and I continue to discover new things that are possible.
It has been remarkable to see Ava accomplish what we never would have thought possible in the primarily intellectual space of technical pre-sales.
As an elevated training user, I get the opportunity to shape Ava's core memory for our org, and one of the most impressive things with this has been the fact that she evolves on her own without me having to tell her. She will proactively offer suggestions or changes to core instructions or things I've asked of her and they're good suggestions.
I love that we can treat her like a new hire, train her easily and then her capability is then immediately scalable to an infinite number of sales opportunities.
As a Sales Engineer, it allows us to understand pain points based on conversations AEs are having with the prospect. Ava is able to pick up news/events but also calls/emails which simplifies the process. It also allows us to be able to be brought up to speed. Ava helps post demo to understand if there were any outstanding action items required.
Ava is an important tool for a subset of our sellers as we look to accelerate sales cycles and empower AEs with product knowledge. We recognize that sellers need to level up and self-serve with technical, competitive, and strategic on-demand content.
Ava is helping us accelerate sales support, discovery, scoping, and value delivery. Our SCs are now more of a strategic resource, with our AEs using Ava to own conversations that they previously would have had to bring in additional SMEs to support.
Sellers are now having deeper, more impactful forecast conversations internally, with added depth from our Gong and Salesforce context, personalized for our business through our brand/product content.
Ava was easy to set up, effortless to train, and was able to immediately make sense of our existing brand guidelines, product knowledge, and strategic/competitive narrative. Integration with Salesforce, Gong, and GSuite was a matter of minutes.
With Ava I instantly had a presales enablement function, a subject matter expert in anything we sold, and a new SE buddy to make sure the next steps/processes had answers.
Ava is definitely the assistant I never knew I wanted, but every single person we've rolled this out to eventually has this 'aha' moment where across the board we all now say we can't live without her.
Ava saves me time and provides consistent valuable insights I can provide to the sales team.
We manage a lot of accounts and they change hands. Using Ava is helping us stay informed and on top of our accounts.
It's crazy how quickly Ava is able to digest a document, and within a couple seconds to minutes provide you with a complete and thorough summation.
Ava does an excellent job uncovering specific information from Salesforce accounts that we wouldn't see otherwise.
Ava responds well to my requests when odd-sounding. I don't always ask things in an AI-friendly way, it comes out a bit roundabout.
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