"Capture every customer conversation."
VS
Recording is valuable for compliance, coaching, and historical analysis—but it's reactive. By the time you review the call, analyze the data, and determine next steps, the moment to influence the outcome has passed. Ava assists while the call is happening.
"Get insights from every call."
VS
Insights matter—but only if they lead to action. AI Note Takers excel at identifying what happened (talk time, keywords, sentiment), but they don't help you prepare better, answer questions in real-time, or execute follow-through. That's where Ava comes in.
"Coach your team with AI."
VS
Post-call coaching is critical for long-term improvement. But reps also need a coach in their ear during the call—someone who can help them handle objections, surface competitive intel, and adapt in the moment. Ava provides both real-time guidance and post-call coaching.