Deal Thread
ContentMax Global $2.8M
Meeting 1 Oct 14
Discovery — Initial pain identified
Discussed Manual order errors costing ~$800K/yr. Scaling blocked at 15K customers.
Committed Hero to provide ROI model. Michael to loop in Dr. Kumar before next call.
Meeting 2 Oct 28
Technical deep-dive — POC scoped
Discussed Integration architecture, 90-day POC timeline, EU data residency raised by Michael.
Committed POC to begin Nov 1. Hero to send GDPR architecture brief by Oct 30.
Open GDPR brief never confirmed received by Sandra.
Meeting 3 Nov 12
POC review — Results strong, risk surfaced
Discussed POC results: 99.97% uptime, 847 threats flagged. Competitor X mentioned for first time.
Committed Michael to confirm board review date. Competitive comparison doc requested.
Open Board review date still unconfirmed.Open 2 weeks
Meeting 4 Today
Evaluation close — Decision imminent
Bring in EU residency answer for Sandra. Board date. Response to Competitor X.