ContractFlow is implementing Ava, the AI Teammate for sales, integrated with Salesforce to automate sales operations, centralize knowledge management, and drive AI-powered selling. Currently in pilot/implementation phase since late 2024, with strong executive sponsorship and expanding adoption across Sales Engineering, Account Executives, and Customer Success.
The deal features 18 of 24 stakeholders actively engaged, with strong champion alignment and clear ROI demonstrated in the pilot phase. Primary blockers are operational (security/access) rather than strategic, indicating high likelihood of expansion once technical constraints are resolved.