🎯 SOLUTION DOCUMENT

HealthFirst Medical Group

Technical Integration Strategy

Deal Overview
Opportunity
PatientConnect Pilot
Annual Value
$180K
Decision Maker
Dr. Rachel Chen, CIO
Phase
Authentication POC
The Integration Story
HealthFirst uses Epic EHR for clinical workflows and needs to enable 250+ providers to access patient education content without VPN friction. Our PatientConnect platform bridges this gap with native Epic SSO integration.
Their Stack
Epic EHR
SAML 2.0
Our Platform
PatientConnect
FHIR R4
By connecting directly to their Epic authentication layer, we eliminate the VPN bottleneck that's currently blocking 80% of clinicians from accessing content at point of care.
How We Win Together
Seamless Provider Access
Single sign-on through Epic means clinicians authenticate once and access patient education content without additional logins—eliminating the VPN barrier that's killing adoption.
HIPAA-Compliant by Design
Our platform is already SOC 2 Type II certified and aligns with their existing Epic security model—no new compliance hurdles for their security team to approve.
Protocol-Specific Content
We pull HealthFirst's clinical protocols via FHIR to ensure patient education reflects their specific care pathways—not generic content like their current solution.
The Winning Angle
Dr. Chen's priority is adoption. Their current vendor requires VPN + separate login, resulting in only 20% provider usage. Our Epic integration delivers zero-friction access, which is the unlock to hit their 85% adoption target within 90 days.
Path to Go-Live
W1
Authentication Setup
Configure Epic SSO integration with HealthFirst's identity provider
W2
FHIR Connection
Map HealthFirst clinical protocols to content library via FHIR R4 API
W3
Pilot Launch
Deploy to 50 providers in cardiology—their highest-volume department
W6
Full Rollout
Expand to all 250+ providers across all departments