TechFlow Industries / Ava

Ava can make mistakes. Please check important information.

Updated Nov 21 Refresh Now

TechFlow Industries Sales Handoff

DataPulse Analytics Enterprise Intelligence Platform

Executive Summary

TechFlow Industries is deploying DataPulse Analytics' Enterprise Intelligence Platform to consolidate supply chain data, automate production forecasting, and enable real-time decision-making across manufacturing operations. The project includes API integrations with SAP, Microsoft Dynamics, Snowflake, and PowerBI.

Strategic Partnership: This is a 3-year engagement with potential expansion into TechFlow's European facilities.

Account Overview

Industry

Advanced Manufacturing

Company Size

2,800 employees

Annual Revenue

$420M (2024)

Contract Value

$1.1M (3-year)

Close Date

December 15, 2025

Users

500 named users

Key Stakeholders

Marcus Chen

VP of Operations (Executive Sponsor)

Primary business owner and budget holder. KPI: Reduce supply chain forecasting errors by 35%. Concerned about user adoption and time-to-value. Prefers monthly executive briefings and Slack for urgent items.

Jennifer Kowalski

Director of IT (Technical Lead)

Responsible for infrastructure, security compliance, and integration architecture. Concerned about SSO configuration, API rate limits, and data encryption standards. Requires weekly technical syncs during implementation.

Raj Patel

Senior Data Architect

Day-to-day technical contact for integrations and data modeling. Responsible for data pipeline design, Snowflake schema alignment, and ETL processes. KPI: Data accuracy >98%, query performance <3 seconds.

Amanda Foster

Chief Procurement Officer (Champion)

Project champion based on previous success with DataPulse at prior company. Interested in vendor spend analytics and supplier performance dashboards. Strong relationship with CEO, key voice in renewal decisions.

Critical Timeline

September 15, 2025

SSO and security audit completion

September 20, 2025

Sandbox environment provisioning

October 1-31, 2025

Phase 1 pilot (North American facilities) - 2 facilities, 50 users

November 15, 2025

SAP ERP integration go-live

December 1, 2025

Full production rollout to all 5 North American facilities

January 1, 2026

Contract effective date

Major Risks & Mitigation

High-Priority Risks:

1. SAP API Rate Limiting

Impact: Real-time data sync may be delayed or incomplete
Mitigation: Implement intelligent caching layer, batch non-critical requests, negotiate higher API limits with TechFlow's SAP account team

2. Limited Data Engineering Resources

Impact: Delays in data modeling, slow iteration on custom reports
Mitigation: DataPulse Professional Services engagement (40 hours, $18,000 add-on), pre-built data models and templates

3. Legacy Dynamics Authentication

Impact: CRM data integration failure
Mitigation: Use service accounts with app passwords, plan for Dynamics 365 upgrade in 2026

Upsell & Expansion Opportunities

Mobile App Add-On (Q1 2026)

$45,000/year

Requested by facility managers for on-floor access. High confidence opportunity.

Advanced ML Models (Q1 2026)

$60,000/year

Anomaly detection and root cause analysis capabilities.

European Expansion (Q3-Q4 2026)

$180,000/year

2 facilities, 200 users. Already in TechFlow's planning roadmap.

Supply Chain Collaboration Portal (2026)

$75,000/year

Vendor-facing dashboards. Requested by Amanda Foster (champion).

Total Upsell Potential (3 years): $1,200,000+