//Hero for Enterprise

Answer the tough question on the call, not two days later.

When IT, security, or finance asks something you can't answer, Hero puts the answer on your screen. It comes from your own docs and deals, and only you can see it.

Talk to Sales Try Hero Individual

Q3 platform review · 6 participants

DK Dana, VP Sales

MR Marcus, IT Security

PS Priya, Procurement

TB Tom, Finance

LO Lena, Operations

YO You

Whisper Private to you

Marcus asked “Is customer data encrypted at rest?”

Question response Yes. All customer data is encrypted at rest with AES-256, and in transit with TLS 1.2+.

Follow-up question “Does your team require customer-managed keys?”

SourceSecurity overview, page 4

Enterprise sales teams using Hero Read their stories

6 hours saved per seller, per week

32% higher win rate on deals where Hero helped

$41K larger average deal when Hero helped

Your team has AI for prep and AI for notes. Almost none of it helps during the call.

Before the call

CRM ChatGPT or Copilot Account research Roleplay

On the call

You, a room full of stakeholders, and whatever you can remember.

After the call

Notetaker Call recording CRM updates Recap email

01

You booked a call with one person, and six showed up, including two from IT security who aren't in Salesforce.

Buying groups now run 8 to 13 people. Gartner, 2023

02

Someone asks if the data is encrypted at rest, so you Slack your SE and hope they're free right now.

03

A competitor comes up by name, and the battle card is somewhere you can't find with the customer watching.

04

You say, "Let me get back to you on that," the answer goes out Thursday, and by then the deal has gone quiet.

86% of B2B purchases stall before a decision. Forrester, 2024

When a technical question lands, you have two moves. Both cost time.

✗

Pull in your SE.

It works on one deal. Across a whole sales floor, your SEs spend the week answering questions that are already written down.

✗

Take it away.

You promise a follow-up. The answer comes back days later, after the customer has moved on.

→

Or answer it on the call.

Hero gives the seller a first answer from your SE team's own docs, while the customer is still talking. The questions that still need an SE get to them with the context attached.

What Hero does before, during, and after each call

01 · Before the call

Know who's coming and what they care about.

Hero has a brief ready 15 minutes before every call. It covers each person on the invite, what came up last time, and what's still open. You can also practice the hard parts against the real deal, not a made-up customer.

opp-databam

TB

Taylor Bukowski1:39 PM

@Hero help me prep for my next call

1 replyToday at 1:40 PM

Thread

HeroAPP1:40 PM

Open in web app (DataBam space)

Here's a concise prep summary for your next call with DataBam, based on the latest Salesforce data and recent call activity:

Next Call Prep: DataBam – Hero – FY27

1. Deal & Account Snapshot

•Opportunity: DataBam - Hero - FY27

•Stage: 1 - Accepted

•Amount: $80,000 (ACV)

•Forecast Category: Best Case

•Close Date: May 31, 2026

•Champion: Brett Crane, VP of Global Sales (primary advocate; engaging CEO and CPO)

•Economic Buyers: Ben (CEO), CFO (final sign-off)

2. Customer Goals & Pain Points

•Top Goals:

•Accelerate revenue growth while managing a complex, multi-product sales motion

•Reduce ramp time for new reps navigating heavily regulated deal cycles

•Standardize sales process and documentation across distributed teams

•Automate compliance-sensitive documentation and reduce manual handoff risk

•Pain Points:

•Reps lack real-time guidance during complex, multi-stakeholder regulated deals

•No consistent playbook for navigating compliance objections in the sales cycle

Ad-hoc meeting - Taylor Bukowski In Progress · Fri Apr 24 · 4:04PM - 4:34PM

Leave

Whisper Transcript Meeting Details

Question 4:05 PM Dismiss

Brett_(DataBam) · 4:05 PM how does the sales reasoning model perform differently than just using an llm

Model Differentiation

Suggested response A plain LLM is fluent; the sales reasoning model is grounded in our knowledge graph, deal context, and sales process so it gives more consistent, actionable guidance.

Question 4:04 PM Dismiss

Brett_(DataBam) · 4:04 PM what does the whisper functionality do for aes

Whisper functionality

Suggested response Whisper gives AES real-time in-call support — it detects questions and objections live and surfaces answers or next-step prompts without interrupting the conversation.

02 · On the call

Get the answer while the customer is still talking.

Hero listens through your computer and puts answers in Whisper, a panel only you can see. When a competitor comes up, your battle card shows up there too. It works on Zoom, Teams, Meet, or a phone call.

03 · After the call

The follow-up is done before your next call starts.

Hero writes the recap email from what was actually said and updates your CRM and Slack. It also builds what the deal needs next, like a deck for this customer or an update to the deal room. You also get coaching on the call while it's still fresh.

MEDDPICC Deal Review

Deal Name: DataBam – Hero – FY27 (Northeast & Southeast US) Owner: Taylor Bukowski Stage: 3 – Consensus

Qualification Summary Overall Status:At Risk

Component

Score

Status

Key Assessment

Metrics

3

!

Clear targets, but buyer-side validation is partial

Economic Buyer

2

Authority unclear, new budget owner not engaged

Decision Criteria

3

!

Well-defined, but not fully validated

Decision Process

2

Steps mapped, but paper process not started

Paper Process

1

Not started, complex org approval required

Here's where the tools you already use fall short.

If you use a

It stops at

Hero also

General-purpose AI ChatGPT, Copilot, Gemini

Every rep writing their own prompts, one chat at a time.

Keeps up on the live call and remembers every deal your team works.

Notetaker

Writing down what happened.

Turns the call into next steps, risks, and the follow-up.

Roleplay tool

Practice against a made-up customer.

Lets you practice on the real deal, then helps on the real call.

Ride-along agent

Telling you what to do.

Does the work with you, like the exec brief and the outreach.

Content library

The deck someone made for everyone.

Builds the version for this customer.

Hero lifts every team member that touches the deal.

SDRs and BDRs

Research an account without ten tabs open. Hand your AE what the customer said, not just a calendar invite.

Account executives

Walk into each call knowing who's coming. Answer on the call instead of promising a follow-up.

SEs and enablement

Your answers and battle cards show up on calls you're not on. The questions that reach you are the ones that need you.

Sales leaders

New reps get your best rep's playbook from their first call. CRM fields update from the call, so the forecast matches what customers said.

Marketing

See what customers ask and which messages land on real calls. Change the message in one place and every seller has it.

Hero works inside the tools and rules you already have.

//Reads and writes across your stack

Hero connects to your CRM, calendar, email, docs, and call tools. That's what makes an answer on the call right instead of just plausible.

Point ChatGPT or Claude at Hero's MCP server and it answers from your calls and deal data.

//Stays out of the meeting

Hero doesn't join as a participant unless you want it to. The customer never sees a bot in the room.

//Answers you can check

Grade Hero against the questions your customers really ask. The people who own each product fix what's wrong, without waiting on us.

//Passes security review

Your data is never shared between customers or used to train shared models. Admins control connections and retention in one place.

Visit the Hero Trust Center

One place to start your day, connected to everything.

Point the assistant you already use at Hero's MCP server and it answers from your calls, accounts, and deal data, not from guesses.

Questions enterprise teams ask first

Not unless you want it to. It listens through your computer and never appears in the customer's window.

Answer it while they're still listening.

See what Hero does on a call from one of your own deals.

Talk to Sales Try Hero Individual

Read customer stories