A global leader in human capital management software achieved faster deal preparation, improved buyer engagement, and higher team confidence by integrating Ava AI Sales Agent into their sales workflow.
High volume of opportunities with accounts frequently changing hands, creating information gaps and continuity risks.
Deal context dispersed across Salesforce records, recorded calls, and team knowledge, making preparation time-intensive.
Extended preparation cycles that slowed buyer engagement when precision and speed were most critical for deal momentum.
ADP deployed Ava from Vivun, connecting it directly to Salesforce and ingesting recorded calls to create a unified, trustworthy workspace for every opportunity.
"We manage a lot of accounts and they change hands. Using an AI Sales Agent is helping us stay informed and on top of our accounts."
"How much detail is available and how she can quickly summarize meetings and even read emotions—it's actually mind-blowing."
"It can pull in recordings from Gong and information from Salesforce and give it all to us in one place."
Dramatically reduced time spent synthesizing research and preparing for customer meetings.
More consistent, higher-quality preparation materials compared to generic AI tools.
Sales team reports higher confidence in customer interactions with AI-powered insights.
With proven success, ADP is expanding Ava usage across additional SC pods and AE teams to increase coverage while standardizing success metrics.
Roll out Ava to additional Solution Consultant pods and Account Executive teams
Implement consistent measurement of prep time, meeting intervals, and win-rate lift
Institutionalize successful Accelerators for stakeholder overviews and deal reviews
Discover how Ava AI Sales Agent can help your team reduce prep time, improve deal quality, and accelerate sales velocity.